4. Method
1) Stimuli and subjects
A stimuli should meet the following requirements:
(1) a frequently purchased package product enough to
offer opportunities to observe the purchase, (2) a wide
range of variations in terms of adoption behaviors and
personalty traits, (3) a product category which has
a new brand. The beverage product category met these
criteria. In fact, it has been typical that the carbonated
soft drink market has been expanded by an influx of
newer brands catering to diverse consumer tastes(Sen,
1997).
The sales of colas in Korea reached 492.1
million US dollars in 2000. Its annual growth rate will
be expected to be around 9% in 2001. The market is currently
shared by Coke(74%), Pepsi(24%), and Combi(2%). To establish
competitive advantages through a niche market, the market
challenger, Combi, introduces a new type of cola, Yellow
Cola to the Korean market on March 15, 2001. As the
brand name indicates, its color is yellow in contrast
to black, which has been the prototype of cola. It was
nationally promoted from the beginning of April, 2001.
This paper uses this new product to empirically validate
the proposed hypotheses.
Since one of primary target markets for colas
is teens, this study drew the representative sample
from four middle schools in Seoul area. Each school
was selected from each district out of 14 administrative
districts in Seoul. Survey questionnaires were administered
over these co-ed schools for a week at the end of May.
The total number of valid sample size was 227. The average
age of the respondents was 14.9 years; 51% of the respondents
were girls.
2) Measures
Adoption behavior was measured by a dichotomy
variable, indicating whether the subjects tried the
Yellow Cola. Likewise, brand awareness was assessed
as a two-point scale, with which respondents reported
whether they are exposed to the brand. Respondents evaluated
their attitudes toward the brand on a 7-scale, ranging
from 1(very disliking) to 7(very liking).
Consumer innovativeness consists of ten items
used by Baumgartner and Steenkamp(1996). These items
were modified to reflect the situation of products,
including food. They were as follows: (1) I usually
do not take the same food when I have to decide what
to eat, (2) I tend not to choose the same flavor again,
(3) I am willing to buy non-familiar brand, (4) I do
not worry buying a new product, (5) I would like to
experience a new product, (6) I prefer to buy a new
product, (7) I tend to stick to specific brands in product
purchase, (8) It is safe to order familiar foods in
a restaurant, (9) Once I like a brand, I would not change
my attitude just because a new brand is introduced,
& (10) I tend not to buy a brand which I am not
certain.
The exposures to advertising and word-of-mouth
were measured by dichotomy variables, ranging from 0(no
exposure) to 1(exposure). Subjects were also asked to assess the advertising to which they
were exposed on a 7 point scale, ranging from 1(strongly
negative) to 7(strongly positive). This measure indicates
the attitude toward the advertising. The attitude of
the word-of-mouth was similarly measured on a 7-point
scale. The consumption rate of cola was measured as
the frequency of drinking colas: 0 - no drink, 1 - almost
no drink, 2- once a month, 3 - bi-weekly, 4 - weekly,
5 - once for 2-3 days, 6 - once a day, 7 - more than
twice a day.
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